Returns & Exchanges
Norse Projects offers a 14-day return policy on all orders, allowing you to return items in their original, unworn condition with all tags attached. We strive to provide a seamless process for ensuring your wardrobe meets our high standards of quality and fit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all Norse Projects garment tags and labels remain intact.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand over your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-10 business days.
